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Accessibility & Special Assistance

Lafayette Regional Airport offers a variety of services for passengers with disabilities. 

Please call 72 hours before traveling with quesitons about screening policies, procedures, and what to expect at the security checkpoint.

Passenger Services & Accessibility

We welcome all persons with disabilities to Lafayette Regional Airport. We pride ourselves on airport accessibility and make accommodations for all passengers, whether you need wheelchair assistance at the airport or a pet relief area for your service animal.

Requesting Wheelchair Assistance

Persons with disabilities should first contact their airline in advance to arrange special services such as boarding assistance, wheelchair needs, seat assignments, medication storage, and food requirements.

TSA Cares

TSA Cares is a helpline that provides travelers with disabilities, medical conditions, and other exceptional circumstances with additional assistance during the security screening process. You may request assistance through the TSA screening checkpoint by clicking here.

Please call 72 hours before traveling with questions about screening policies, procedures, and what to expect at the security checkpoint.

For additional information, you may call: (855) 787-2227

ADA/504 Compliance

Lafayette Regional Airport, in compliance with federal and state laws and regulations, including the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973, does not discriminate on the basis of disability in the administration of its programs and activities. We are committed to providing equal opportunities for the disabled traveling public, applicants, participants, employees, and other interested persons.

Anyone who believes they have been subjected to discrimination based on disability or have been denied access to services or accommodations required by law should contact the Airport ADA/504 Coordinator at (337) 703-4800 or send an email through the contact us feature.

Please view the Airport’s ADA/504 Procedures for Services Form for more information.

Complainants have 7 days after an incident to file a complaint.
The ADA / Section 504 Coordinator will issue a written decision within 30 days of the compliant being filed. 
Complainants may appeal decisions to the Executive Director within 15 days of receiving the written decision.

Special Assistance Parking

Mobility-impaired parking permit is available in signed areas of all parking lots.  30-minute free parking may be utilized for long-term parking provided your vehicle displays a mobility-impaired parking tag or license plate.  All parking lots are van accessible.

Wheelchair service is offered through your airline upon request. To ensure availability and timely service, it is recommended that this service be reserved in advance by directly contacting your airline. Wheelchair assistance may also be requested at airline ticket counters. Curbside service is only available through prior arrangements with your airline.

TSA Cares is the Transportation Security Administration program that offers travel assistance for persons with disabilities or medical conditions. Call toll-free: 1 (855) 787-2227 or find out more online at www.tsa.gov.

It is the intent of the Lafayette Regional Airport to provide access to the airport and the services associated with its operation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA) of 1990 and section 504 of the Rehabilitation Act of 1973.

Persons with disabilities or their representatives may request reasonable accommodations in alternative format, including documents, by contacting your respective airline for airline related needs, or Airport – ADA/504 Coordinator for airport facility related needs.

The ADA/504 Coordinator is responsible for ensuring that the efforts of Lafayette Regional Airport comply with the Americans with Disabilities Act (ADA) of 1990 and section 504 of the Rehabilitation Act of 1973 and investigating any concerns or complaints regarding access to airport programs, services, or activities.

If you would like to submit a concern, complaint, or grievance related to access to airport programs, services, or activities, please contact the ADA Coordinator:
 
ADA Coordinator Contact
Toni Crawford
Lafayette Regional Airport
200 Terminal Dr. Suite 200
Lafayette, LA. 70508
Phone:  337-703-4800
The Americans with Disabilities Act (ADA) protects individuals from discrimination on the basis of disability in the services, activities, programs, benefits, and/or facilities of LFT Airport. This Grievance Procedure is established to meet the requirements of the ADA, and to provide a process to ensure better service to all customers using LFT Airport facilities. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, benefits, or facilities of LFT Airport, tenants, or service providers. The complaint should be in writing and contain information about the alleged discrimination, including name, address, and phone number of Complainant, date, and description of the problem.
 
If you would like to submit a concern, complaint, or grievance related to access to airport programs, services, or activities, please contact the ADA Coordinator:
 
ADA Coordinator Contact
Toni Crawford
Lafayette Regional Airport
200 Terminal Dr. Suite 200
Lafayette, LA. 70508
Phone:  337-703-4800

Animals are required to be on a leash at all times.  We have created pet-friendly areas for traveling convenience.  Only pets with an accompanied ticketed passenger may use these designated areas.

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